The hidden value of professional product support

Daltons Wadkin has one of the largest support services in the industry

The exponential growth of Salvador crosscut sales in the UK and Ireland has continued in 2022. Sole distributor for Salvador, Daltons Wadkin has gained further market share by elevating itself above the competition through continued investment in aftersales support.

“Competition is fierce. Other manufacturers and dealers rely on marginal price differences in order to win business,” comments Daltons Wadkin MD, Alex Dalton. “Over the past 120 years, our philosophy has been to supply high quality equipment from specialist European brands backed by industry leading product support. When considering the life cycle and production impact of a Salvador crosscut saw, this formula offers exceptional value for money.”

0622-salv-serv-250

Salvador SuperPush 200 – one of the UK’s most popular crosscut saws

To ensure continuity of service for existing and new Salvador customers, Daltons Wadkin has made further investment in its support team with additional field engineers and office-based technicians for telephone and remote assistance through network monitoring. Consumable items, tooling and stocks of spare parts have also been increased to counter any potential Brexit import delays at customs.

“Our ability to provide a professional turnkey delivery, installation and training service helps customers maximise their return on investment,” continues Alex. “High production equipment such as this demands the highest level of product support – for us, this is equally as important as the machine itself.”

For more information on the Salvador range of crosscut systems, contact Daltons Wadkin on 0115 986 5201, email [email protected] or visit www.daltonswadkin.com.

COMPANY INFO
Daltons Wadkin
Queens Drive Industrial Estate, Crossgate Drive
Nottingham
NG2 1LW
0115 986 5201

X